- Support Issue Reporting Document: In order to assist us in resolving your issues faster, you can download this issue report document. After completing please email the form to CustomerService@ezTechDirect.com
- Our Online Issue Reporting System allows you to quickly submit a request for support. Once your request is received you will have a confirmation that a support staff is working on your problem within 60 minutes.
The support ticket system uses your email address for a quick login to submit and track your tickets. At any time you can go back to the support ticket system and check the status of your ticket. Should your problem require our support staff to access your system they can request that you give them access to your computer to perform remote diagnostics.